What you will receive:
You will receive 3" Deep Square Pots depends on your selection.
Smaller pots are needed when the plants are young and small to save space and to move around easily. Deep pots provide more room and depth for roots to develop. The pots designed with inner vertical root guide grooves to guide roots grow deeper and lay a good foundation. Planting individual young plants separately facilitates later transplantation with almost no root damage.
If you notice your package is stuck somewhere during transit, filing an update request on your tracking page may help move your package along. You may also notice us to file such a request from our side.
Refund, Replacement and Return Policy
At Wonderland Flora, your satisfaction is our highest priority. While we are very generous to our customers, we encourage communication for any issues you might encounter. Your questions will be answered, and issues will be addressed promptly.
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or incorrect. If you believe your item(s) is significantly different from our description, or with unexpected damage, your detailed description with photo(s) will help us to figure out the cause and to improve our services. We will be glad to replace or refund your item(s) if the fault is on our side. The USPS Priority Mail and Priority Express Mail come with insurance. If your items were shipped with these mail types, we encourage you to claim damage to the carrier which at least informs them of the issue that they should be responsible for and to improve their services.
For non-plant items, you have 30 days to request a return after receiving your item. However, they have to be unused. Again, please provide explanation and proof for your claim.